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Staci Aria | Client Experience Manager

Staci Aria

Client Experience Manager

About Staci Aria

Staci began her career as a paralegal with an escrow and probate attorney in Ohio during which she assisted clients with various probate and civil court matters. She attended Stark State College and studied Applied Science in Health and Human Services, with a focus on Drug and Alcohol Addiction and Crisis Intervention. Before joining the Chaffin Luhana team, Staci worked as a 911 dispatcher for the Carroll County Sheriff’s office and Minerva Police Department. As a 911 dispatcher, Staci gained invaluable experience offering a calm voice of support while coordinating lifesaving resources to those in need. Her experience has proven to be valuable in her role at Chaffin Luhana, where she is dedicated to continuously enhancing and perfecting every aspect of the client experience, ensuring that each client feels seen, supported, and understood—not just as a case, but as a person navigating one of the most difficult moments in their life.

“What I love most about working here,” Staci says, “is that our entire team shares an authentic passion to make a meaningful impact for our clients and our community. We live and breathe our firm’s mission of Doing Good by Doing Right™.”

Outside of work, she finds joy in life’s simple pleasures—gardening, hiking, and cycling—and cherishes time spent with her husband and two daughters.

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