Careers - Chaffin Luhana
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Careers

Careers at Chaffin Luhana

Chaffin Luhana LLP is a law firm focused on value-based advocacy for injured plaintiffs nationwide.  If you are looking for a career and a cause, not just a job, our team is for you!

Our mission is to meaningfully impact the lives of our clients and communities. Our core values are embodied in our Doing Good by Doing Right (TM) motto. Our talented team includes former state and federal prosecutors, state and federal law clerks, former large defense firm attorneys and top notch legal and business support staff. Our cases and causes have been featured widely on national and regional media, including on ABC’s Good Morning America, and the firm and its team of talented staff and attorneys have enjoyed many awards and accolades, and regularly appear in print, on television and on radio as experts in their fields.  Our attorneys collectively have been practicing for over 150 years, and during their careers, have collected over $1 billion for plaintiffs.  That success comes only with a strong commitment to excellence, relentless execution and focus on results, and a deep belief that we are stronger together as a team.

Yet, despite our successes and commitment to excellence, we remain humble, compassionate, authentic, and we do not rest on our laurels!  We’re in growth mode and are looking to scale up our team and capacity to help us take things to the next level!

If you are interested in joining our team, we have a very unique way of recruiting that is designed to attract and hire only those who are committed to our firm values and vision. If you think you might be the right fit for our team, call (888) 792-8117 and submit your application!

Chaffin Luhana Team Member Benefits

About Chaffin Luhana

We are a personal injury law firm but not the typical firm you may have seen on television.  We believe in value-based advocacy.  Our motto is Doing Good by Doing Right.  Everyday.  In Everything We Do.  We have established ourselves as a go-to national and regional law firm.  We have grown tremendously and continue to grow.

We represent only plaintiffs and never defendants.  We have a non-profit foundation that supports our communities and causes, and philanthropy is an integral part of who we are as a firm.

Unlike many law firms, we do our own business development, marketing and client screening in-house.  So, while we are a law firm and a very compassionate one with strong core values, we do a lot of what most people would consider “business” types of work such as setting Key Performance Indicators (KPIs) for our team, and meeting monthly, 90 day and annual goals—this is all part of our drive to excel and our growth mindset.

In short, we are a different kind of personal injury law firm in so many ways—in fact almost all the ways!  Our causes are our clients, and we passionately represent them!

We’re all about working hard, and staying humble and compassionate.  In the spirit of humble-bragging, here are some takeaways:

  • Former state and federal prosecutors
  • Former state and federal law clerks to judges
  • Court-appointed leaders to some of the most important national product liability cases
  • Over 85 years of combined legal experience
  • Attorneys have recovered over $1 billion for plaintiffs in their careers
  • Ranks include SuperLawyers and Multi-million Dollar advocates
  • Social Worker on staff to assist clients
  • Expanded reach with 3 offices in different states—ranging from NYC to a small town in WV—reflecting our drive but also our caring side
  • Cases and attorneys regularly featured in the press including on ABC World News, Good Morning America and in many other news outlets!
  • Publish Living Safer and Legal Examiner
  • Have our own foundation that does a lot of good, by doing right—the Chaffin Luhana Foundation!

If you’re looking for a job that’s boring and easy, you won’t find that here.  We put our all into everything we do.  Greatness is achieved through hard work, discipline, and sacrifice, and we’re determined to be great.

We’re not crazy; we just believe in our causes, our clients and what we do!

If you’d like to be part of a nationally recognized, collaborative and compassionate team, then we can’t wait to hear from you.

Mass Tort Case Specific Managing Attorney

Location: Pittsburgh, PA or New York, NY

Responsibilities:

  • This is an Of Counsel/Partner track level position that will be responsible for overseeing the day-to-day operations of the case-specific litigation of the firm’s rapidly growing mass tort inventory. If you are unsure what this type of position entails, you are not the right person. The candidate should have demonstrated experience in managing or supporting management of case specific mass tort inventories that grew from the hundreds to the thousands, such that the person is familiar with what is necessary to scale the staffing and support of the growing inventory of cases  
  • Work closely with teams to ensure that SOL, filing and discovery deadlines are fully and accurately met, and that cases are vetted to required criteria to maximize clients’ claims  
  • Ensure high-quality client service for all firm mass tort clients 
  • Lead, manage and hold accountable, paralegal and attorney project teams to drive results in cases 
  • Ensure value is ethically maximized for clients in gross recovery and lien resolution 
  • Manage case-specific mass tort department budget including specific project costs 
  • Drive disbursements on cases and revenue to the firm 

Requirements:

  • Must have at least 2-10 years of personal injury litigation experience (mass tort litigation experience a plus but not necessary) or demonstrated knowledge of work in the medical field with general litigation experience 
  • Federal or state clerkship a plus 
  • Position will report in person to the NYC office or Pittsburgh Office 
  • Excellent analytical skills and excellent written and oral communication skills 
  • Caring and compassionate attitude with clients that’s consistent with firm’s core value of Doing Good by Doing Right 
  • Strive for excellence, expecting the best work product produced by our teams 
  • Innovative Growth mindset—eager to become an invaluable member of the Chaffin Luhana team 
  • Highly proficient in Microsoft suite and demonstrated comfort with technology 
  • We are paperless and expect you to be the same 
  • Strong time management and multitasking skills – things get busy! 
  • High attention to detail and superior organizational skills 
  • Admission to the bar of any state is sufficient – most of our mass tort cases are national 

To Apply: You must call 866-665-0834 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

Mass Tort Common Benefit Attorney

Location: New York, NY,  Pittsburgh, PA,  or Remote

Responsibilities:

  • Perform high-level discovery in complex pharmaceutical MDL litigation
  • Work closely with experts in developing reports and defending their depositions
  • Strategic development and coordination of the scientific support in pharmaceutical and medical device products liability litigation
  • Conduct discovery of defense scientific employees including medical directors, epidemiologists, PV directors, and regulatory personnel
  • Take and defend third-party depositions including of scientific authors, treating doctors and case-specific witnesses
  • Review medical records to confirm diagnosis, treatment, and causes of injuries
  • Work with case-specific experts to develop case theories and reports
  • Manage cross-firm teams on science, ESI and discovery committees

Requirements:

  • Must have at least 6+ years of pharmaceutical litigation experience with demonstrated experience in working on the science supporting 
  • Federal or state court clerkship a plus
  • Undergraduate, master or doctoral degrees in the sciences, medicine or engineering a plus
  • Large firm product liability defense experience a plus
  • Excellent analytical skills as well as excellent written and oral communication skills
  • Team mindset with a strong interest in working with cross-functional groups with scientific and non-scientific backgrounds
  • Caring and compassionate attitude with clients that’s consistent with firm’s core value of Doing Good by Doing Right
  • Growth mindset—eager to become an invaluable member of the Chaffin Luhana team
  • Highly proficient in Microsoft suite and demonstrated comfort with technology including ESI discovery
  • We are paperless and expect you to be the same
  • Strong time management and multitasking skills – things get busy!
  • High attention to detail and superior organizational skills
  • Admission to the bar of any state is sufficient – most of our mass tort cases are national

To Apply: You must call 866-913-3196 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

Nurse Paralegal

Location: Pittsburgh, PA

Responsibilities:

  • Ordering, reviewing and summarizing medical records. 
  • Guiding clients on how to seek medical testing and supporting them in seeking treatment (but not practicing medicine) 
  • Performing medical and literature research. 
  • Supporting attorneys during deposition and trial preparations on medical issues and literature related to client injuries and causation. 
  • Interviewing clients by phone and timely updating them on their legal cases (don’t worry, we will teach you if you come strictly from a medical background!). 
  • Reviewing and evaluating cases to prepare for review by attorneys for filing. 
  • Assisting our Intake Specialists with managing the intake system. 
  • Managing the workflow of cases in our electronic case management system. 
  • Drafting and sending correspondence. 
  • Properly and constantly documenting all events and communications. 
  • Submitting invoices timely and consistent with firm policy. 
  • Managing and meeting deadlines for SOLs and other filings under the supervision of attorneys. 

Requirements:

  • Ability to summarize and create medical chronologies of pertinent facts and key documents to a case. 
  • Past experience as a Nurse Paralegal a plus! 
  • Graduate of a nursing program, and at some point held an RN or LPN certification (past is fine; you don’t need to maintain it now or going forward) 
  • Caring and compassionate attitude with clients that’s consistent with firm’s core value of Doing Good by Doing Right. 
  • Growth mindset—eager to become an invaluable member of the Chaffin Luhana team. 
  • Be growth focused, resilient, smart, and compassionate (be a great listener). 
  • Proven ability to assist attorneys and senior level paralegals. 
  • Experience with drafting and filing complaints and other pleadings. 
  • Experience and ability to review medical information and summarize the same with little supervision. 
  • Highly proficient in Microsoft suite and demonstrated comfort with technology. 
  • We are paperless and expect you to be the same. 
  • Experience as a paralegal or legal assistant in a law firm setting, preferably a mass tort or personal injury firm. 
  • Friendly and calming phone etiquette – you can remain patient even in the most stressful situations. 
  • Strong time management and multitasking skills – things get busy! 
  • High attention to detail and superior organizational skills. 

To Apply: You must call 866-858-5428 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

Demand Generation Specialist

Location: Remote

Responsibilities:

  • Developing and executing short and long-term multi-channel campaigns to drive leads and the conversion pipeline 
  • Leading A/B testing strategies and execution across all channels 
  • Monitoring, analyzing, and optimizing internal and external campaigns 
  • Lead, develop and manage innovative paid media programs across PPC, paid social, display, video, email, etc. to create a demand generation engine 
  • Create nurturing and retargeting programs to move leads through the conversion funnel 
  • Manage agencies to optimize lead generation spends across online channels with an efficient cost-per-acquisition 
  • Establish and meet quarterly goals for leads, conversions, and CPA 
  • Forecast, track, and report campaign effectiveness metrics overall ROI to internal stakeholders 
  • Performs ongoing competitive analysis on all digital initiatives  
  • Driven to deliver optimized and integrated marketing solutions 
  • Detail-oriented and organized (aka, you’ve got your $#@* together). You’re the type that has planners FOR your planners.  
  • Be able to follow a process and put your TRUST in the process. This is a virtual trust fall if you will. Every day… but we’ll always catch you!  
  • Coach-able, Flexible, Accountable (Team members at Chaffin Luhana trust and depend on their colleagues—we need to know you’re here to play ball and all-in.)  
  • Growth mindset (everyone on our team is present, engaged, never complacent and eager to grow individually and as a team—the only way we know is up!)  

Requirements:

  • Have experience in automation platforms. Salesforce experience is a plus 
  • Experience with paid media campaigns including search, display, video, and social, and demonstrated knowledge of SEO and email marketing 
  • 3+ years of experience and a proven track record of meeting lead goals in a B2C environment 
  • Experience developing and managing vendor relationships  
  • Strong grasp of current digital marketing strategies with direct experience designing and executing multi-touch, multi-channel marketing campaigns, implementing experiments, and adjusting for optimization 
  • Exhibit an infectious can-do attitude 
  • Maintain a data-driven approach to marketing with strong Google Analytics and Excel experience 
  • Have a natural desire to take on new initiatives and stay on top of marketing trends 
  • Bachelor’s Degree 
  • Excellent written, verbal skills and the ability to communicate at all levels with diplomacy and tact 
  • Be able to embrace challenges and handle feedback calmly and effectively even in high-stress situations.  
  • Be compassionate, caring, authentic and a great listener. 
  • Have a fast-paced work ethic that allows you to meet tight deadlines.  
  • Handle technology with grace.  
  • Take a team-centric approach (we’re better together). 
  • Be humble and consistent.  

Past Experience Desired (but not required): 

  • A successful track record of planning, testing, launching, monitoring, optimizing and measuring social media campaigns 
  • Prior work experience in E-Commerce, or digital marketing 

To Apply: You must call 866-665-2692 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

Marketing Assistant

Location: Remote

Responsibilities:

  • Social media curation and post management via Hootsuite 
  • Manage creatives with external graphic designer(s) 
  • Blog/Article management – Distribute articles to attorneys for review, publish to WordPress site(s), and schedule in Hootsuite as necessary 
  • E-mail campaign/newsletter management via Mailchimp 
  • Manage marketing expenses and invoices 
  • Detail-oriented and organized (aka, you’ve got your $#@* together). You’re the type that has planners FOR your planners.  
  • Be able to follow a process and put your TRUST in the process. This is a virtual trust fall if you will. Every day… but we’ll always catch you!  
  • Coach-able, Flexible, Accountable (Team members at Chaffin Luhana trust and depend on their colleagues—we need to know you’re here to play ball and all-in.)  
  • High Energy Level (you don’t need to drink energy drinks, but we do need team members who are pumped and ready to go!)  
  • Growth mindset (everyone on our team is present, engaged, never complacent and eager to grow individually and as a team—the only way we know is up!)  

Requirements:

  • 2 Years of experience in digital and/or social media marketing 
  • Exhibit an infectious positive and solutions-focused attitude.  
  • Be able to embrace challenges and handle feedback calmly and effectively even in high-stress situations.  
  • Be compassionate, caring, authentic and a great listener. 
  • Have a fast-paced work ethic that allows you to meet tight deadlines.  
  • Handle technology with grace.  
  • Want to learn about the team, what we stand for and communicate that to new clients!  
  • Take a team-centric approach (we’re better together). 
  • Be humble and consistent.  

Past Experience Desired (but not required): 

  • Prior marketing and social media experience. 

To Apply: You must call 866-937-1885 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

Data Entry / Records Clerk

Location: Pittsburgh, PA

Responsibilities:

  • Scan and load client documents, authorizations, and other correspondence.
  • Separate and load physical mail received, send out client mailings, and more!
  • Monitor incoming inboxes, faxes, etc. for documents to be loaded into our CRM.
  • Maintain files, signed client documents, etc.
  • Help with data clean up and organization of our CRM – have an idea for a way to make something better? We want to hear it!

Requirements:

  • Detail oriented and organized.
  • Proficient in Microsoft Word, Excel, Adobe PDF, Outlook, and strong basic computer skills.
  • Handle technology with grace.
  • Take a team-centric approach (we’re better together).
  • Be humble and consistent.
  • Coach-able, Flexible, Accountable (Team members at Chaffin Luhana trust and depend on their colleagues—we need to know you’re here to play ball and all-in).
Past Experience Desired (but not required):
  • Basic data entry and filing.

To Apply: You must call 866-604-2770 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

Part-Time Receptionist

Location: Pittsburgh, PA or Remote

Responsibilities:

  • Schedule for position is Monday to Friday, 11:00AM/12:00PM EST to 4:00PM EST 
  • Receive calls from our clients (and potential clients) until your eyes and ears tingle. 
  • Creating a welcoming and caring environment – our callers can hear your smile through the phone! 
  • Ensure firm phone directory is up to date and accurate. 
  • Coordinate conference rooms and calendar in-person and zoom meetings.  
  • Monitor incoming emails, faxes, etc. for documents to be loaded into our CRM. 
  • Detail-oriented and organized (a/k/a, you’ve got your $#@* together). You’re the type that has planners FOR your planners.  
  • Be able to follow a process and put your TRUST in the process. This is a “virtual” trust “fall” if you will. Every day… but we’ll always catch you!  
  • Coach-able, Flexible, Accountable (Team members at Chaffin Luhana trust and depend on their colleagues—we need to know you’re here to play ball and all-in.)  
  • High Energy Level (you don’t need to drink energy drinks, but we do need team members who are pumped and ready to go!)  
  • Growth mindset (everyone on our team is present, engaged, never complacent and eager to grow individually and as a team—the only way we know is up!)  

Requirements:

  • Exhibit an infectious positive and solutions-focused attitude.  
  • Be able to embrace challenges and handle feedback calmly and effectively even in high-stress situations.  
  • Work from home without distractions.  
  • Be compassionate, caring, authentic and a great listener. 
  • Have a fast-paced work ethic that allows you to meet tight deadlines.  
  • Handle technology with grace.  
  • Want to learn about the team, what we stand for and communicate that to new clients!  
  • Take a team-centric approach (we’re better together). 
  • Be humble and consistent.  

Past Experience Desired (but not required): 

  • Customer service experience.  

To Apply: You must call 866-926-4826 and follow the step-by-step instructions. Failure to do so will result in us ignoring your application!

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